AI Phone Agent

A missed call is a customer who phones somebody else. An answering machine catches the call and loses the customer anyway, because almost nobody leaves a message for a business they have not bought from yet.

This answers, understands what was asked, and does something about it: gives the hours, takes the details, routes the call to the right person. The larger tiers remember the conversation, so a caller is not starting over each time.

What it costs

• Basic On Site$1,200

  AI phone agent for simple interactions like greetings and routing, includes API for integration.

• Flexible Cloud$300/mo

  AI phone agent hosted on a managed cloud server. Cost does not include server fees.

• Plus On Site$3,500

  AI phone agent for customer service interactions with conversation memory, includes API for integration.

• Premium On Site$7,000

  Advanced AI phone agent with deep conversation memory for complex interactions, includes API for integration.

How it works

1. We write what it is allowed to sayHours, services, prices, what it must never promise, and when it hands the call to a person. An agent without those boundaries invents an answer, and an invented answer is worse than a missed call.
2. We install itOn site on your own hardware, or on a managed cloud server if you would rather not own the machine. The cloud tier is billed monthly and does not include the server fees.
3. It hands over cleanlyEvery call it cannot finish goes to a person, with what it already collected. Ongoing support is a monthly add-on for updates and tuning.

Who this is for

• A business that misses calls during the working day because everybody is on a job.
• A business whose phone rings after hours with questions that have the same answer every time.
• A clinic, shop or service where the first question is nearly always hours, location or price.

Who this is not for

Your callers need a person

Some do, and some businesses are all of them. If every call is a negotiation, a complaint or a diagnosis, an agent in front of it costs you the call. Hire somebody.

You want it to close sales

It answers, collects and routes. Anything that commits you to a price or a date goes to a person, deliberately, because the alternative is an agent making promises you have to keep.

You have not written down what it may say

Then we cannot build it yet, and we will not guess on your behalf. That document is the first thing we ask for and the only part you cannot skip.

Worth having alongside

• Private AI ServerThe same idea pointed at your documents instead of your phone line.›
• System 7xThe agent takes the booking. Something has to hold the calendar it books against, and show the customer the appointment afterwards.›
• Business Automation ConsultingThe phone may not be your most expensive repeated task. This is how you find out which one is.›